At Bhat Internal Medicine we have two board certified internists. They are Muralikrishna Bhat, and Sheela Bhat, a husband and wife team. If you live in southern Arizona and if you need a good primary care doctor, here are the reasons why you should pick BIM for your medical care. Our doctors come from diverse background with great deal of experience in diagnosing and treating complex medical conditions. They are board certified in internal medicine. They actively participate in maintenance of certification program conducted by the American Board of Internal Medicine and stay up to date with current development in the medical field. They also read medical journals and attend continued medical education courses regularly.
At BIM, You get to see the same doctor who will be following you in the long run. You are not thrown around between various doctors, nurse practitioners, physician assistants, students and residents, etc. you have your own dedicated doctor, an MD, all the time, all along. You practically get concierge level of care without its price tag. This is what sets us apart from the rest.
We take great pride in our exceptional ability to manage chronic and complex medical conditions. We do however know our limitation and we know when exactly to refer you out to a specialist. Over the years, we have developed a network of quality specialists that we have been closely working with. When we think you need the specialist’s service quickly, we have the ability to get you seen right away.
At BIM, we do not compromise on quality. We believe our patients deserve the best. We use top of the line electronic health record and practice management systems. This allows us to use the most advanced medical technology at the point of care to complement our doctors’ superior professional knowledge and skills and to prevent medical errors. All our prescriptions go out electronic. We do offer a state of the art patient portal at no cost to you. Our patient portal gives you access to your personal electronic health record from the convenience of your personal computer or mobile device. You have direct access to our doctor one on one via secure email. Our medical records are completely electronic. We use highest standard encryption technology in the industry to safeguard your personal and financial data. We regularly conduct our security risks analysis and take steps to mitigate any security risks that may prop up from time to time.
Our doctors had worked as hospitalists in most hospitals in the locality such as TMC, St Joseph’s, Kindred, Corner Stone, and Health South. Therefore they are well connected and have good reputation among the hospital doctors, specialists, nurses and case managers alike. Because of this we are able to collaborate with the hospital physicians and staff for your better outcome when you are hospitalized. This clearly sets us apart from the rest.
We keep an open line of communication when our beloved patients get sick and get hospitalized. This is when they are most vulnerable. We place great emphasis to follow through with our patients’ hospitalization and especially their transition to community and back to our care. We track our patients from the day they are admitted to the hospital. We have put a system in place where we call them as soon as we learn they are discharged from the hospital. We accommodate them to be seen in the office within a day or two to make sure they are on the right track. This is what sets us apart from the rest.
Hospitals are under great pressure to discharge patients quickly to cut down cost of care and in turn improve their bottom line. Some of these patients may not be ready for discharge and can potentially have bad outcome. We work very hard to be on your side and be your safety net at this critical juncture.
Unlike other large medical practices with ten, fifty or hundred plus providers, which are the norm these days, we are not a franchise. We are independently owned and operated two provider practice. In a large practice you often get the feeling that you are a stranger there. Messages that you left there don’t get addressed. You encounter ton of bureaucracy and paperwork, little gets done. You run in to walls, you get these “Sir, this is our policy”. Not in our practice. We have the ability and willingness to work with people. When you come to our practice, you feel you are special. When you call our office you get a friendly live person answer your call every time. We don’t have you deal with the automated answering machine greeting you and giving you all the menu options to route your call to the right department. We know you deserve better. Everyone in our practice knows you and we call you by your first name. You are never treated as a stranger, just a number or an insurance tag. When one of our patients run in to an off hour emergency and they or the emergency room doctor calls us needing critical piece of information or advice, you can rest assured that it is Dr. Bhat that will answer the phone call 99 percent of the time and they will know you inside out and have the critical piece of information in fingertips. They have access to your complete health record with a few mouse clicks which can be made available to the emergency room just in a few minutes. That is what distinguishes us from the rest.
At BIM you are more than a patient for us, we consider you as our partner. Your success is our success. Our partnership begins when you first call or go to our patient portal and make a new patient appointment.
As much as your health and wellbeing, your comfort and complete satisfaction is also very important to us. A very large majority of our patients came to us because of referral from our satisfied patient partners. Our patient partners are our biggest asset. If you are not completely satisfied we like to know why. We love your feedback. We are always looking for ways to serve you better. We strive to provide the best possible medical care in the most cost effective way. With the help of our dedicated staff and our satisfied patient partners, our goal is to stay competitive to remain a successful and profitable medical practice and wellness center.